Reference

How gaya77 Handles Your Personal Information

This Privacy Policy explains what information we collect when you open an account or process a payment through bKash, Nagad, or Rocket, and how we use, store, and protect it.

Account data handled with carebKash, Nagad, Rocket payment data coveredYour right to access and correct your dataNo third-party sale of your informationContact us to request any changes

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to know exactly what data we hold on your account, request a correction, or ask us to delete information that is no longer needed, our support team handles privacy requests directly. Use any of the channels below — we will confirm receipt and follow up with what we find tied to your account.

Team online

Live Chat

Open the live chat widget on any page of gaya77 to submit a privacy request. Describe your account and the specific data concern so we can locate your record.

Email Support

Send a written privacy request to our support email. Include your registered mobile number and the wallet type — bKash, Nagad, or Rocket — linked to your account.

Account Help Form

Log into your account and use the Help section to raise a data or privacy query. This route ties your request directly to your account record, speeding up the response.

Data We Collect and Why We Collect It

gaya77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, email address, mobile number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or request a withdrawal, the wallet

1
number associated with that transaction is recorded so we can match payments to your account accurately and resolve any disputes quickly. We also collect device and session data — your browser type, IP address, and how you navigate the platform — to maintain account security and
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detect unusual login activity. Cookies and similar tracking tools help us remember your preferences and keep your session active across pages. We do not collect your bKash PIN, Nagad PIN, or Rocket PIN at any point; those stay between you and your wallet app. Data collected
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from your account is used strictly for account management, payment verification, fraud prevention, and service communication. We do not sell your personal information to third parties. Availability of our services, and any data rights you hold, depend on your local law and the eligible regions we
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serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply several layers of data protection across your account lifecycle — from the moment you register to the point any data is deleted on your request. Here is exactly how each area works.

Payment Data Security

Your bKash, Nagad, and Rocket wallet numbers are stored in encrypted form. We access them only to verify transactions and reconcile your account balance — never for any other purpose.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and wallet choice. You can clear cookies from your browser settings at any time, though this will log you out.

Data Retention

We keep your account data for as long as your account remains active or as required by applicable rules. Once you close your account and the retention period ends, your personal data is deleted from our systems.

Requesting Changes

You can ask us to access, correct, or remove your data at any time via live chat or email. We will verify your identity against your registered mobile number before making any changes.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about data, account rights, and how we handle payment information tied to bKash, Nagad, and Rocket accounts.

We collect your name, email, mobile number, and the wallet type you register — bKash, Nagad, or Rocket. We also log your device type and IP address for account security purposes.

No. We never collect or store your mobile wallet PIN. That credential stays entirely within your own wallet app and is never transmitted to or through our platform.

Yes. Contact us via live chat or the account Help form, confirm your registered mobile number, and we will pull together the data we hold on your account and share it with you.

We retain account data for the period required under applicable rules for the eligible regions we serve. Once that period ends, your personal data is deleted from our active systems.

We do not sell your data. We may share limited information with payment processors — including the local rails we use — solely to verify your transactions and prevent fraud.

Send a deletion request through live chat or email with your registered mobile number. We verify your identity first, then process the deletion in line with our retention rules and local legal requirements.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How gaya77 Handles Your Personal Information

Reach Us About Your Privacy Questions

Live Chat

Email Support

Account Help Form

Data Handling, Cookies, and Account Security

Payment Data Security

Cookie Use

Data Retention

Requesting Changes

Your Privacy Questions, Answered Directly

01 What personal data does gaya77 collect when I open an account?

02 Does gaya77 store my bKash, Nagad, or Rocket PIN?

03 Can I request a copy of all the data gaya77 holds on me?

04 How long does gaya77 keep my data after I close my account?

05 Does gaya77 share my information with third parties?

06 How do I ask gaya77 to delete my account data?

Privacy Policy

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